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Important Message Regarding COVID-19

Updated June 10, 2020

Thank you all for your patience while we continue to navigate the best way for us to safely serve our customers and reopen our retail store to the public.

As of Tuesday, June 16, our retail store will be open with temporary hours.  The store will be open on Tuesdays and Fridays from 10am-3pm, with an hour break mid-day.  We will close from 12pm-1pm for lunch and disinfecting all high touch surfaces.

We have made modifications to the layout of our garden showroom area.  At this time, our seating area in the garden is closed as well as access to our restrooms.  We apologize for the inconvenience. 

Following our state's guidelines, all customers must wear a mask upon entry as well as sanitize their hands.  A hand sanitizing station will be set up at the entrance.  We look forward to welcoming in our customers back again!  

Takeshi & Corinne

 

Updated May 11, 2020

Hawaii Island's newest proclamation states that "Florist, nursery, plant sales.  Sales should be conducted remotely, electronically, or by appointment.  Delivery services or pick up service outside of the business may be conducted as long as social distancing requirements are maintained."

As of today, we will be accepting local orders via phone or online for contactless pick up.  You will need to make payment prior to order pick up as we will not be accepting payment in person.  Our website will allow you to select shipping or store pick up.  It will also allow you to select the date and time you would like to pick up your order.  You will receive an email once your order is in process.  Please adhere to your time slot as much as possible to follow social distancing rules & for the safety of others.  Modified days of pick up will be between the hours of 10:00am - 4:00pm Monday, Tuesday, Wednesday & Friday.  Your order will be ready and left right outside our main doors for pick up at your designated time.

Our showroom and store will remain closed to public entry for the time being.  As we are notified of the next phased opening we will keep you updated. 

Takeshi & Corinne Akatsuka

 

Updated May 2, 2020

Our state has extended our "stay-at-home" order for all residents through May 31.  As coronavirus cases continue to decline here, there will be a slow opening of businesses.  We continue to operate our greenhouses and maintain our orchids & tea plants.  However, our retail store and showroom will remain closed until further notice. 

We will continue to fulfill all online orders as they are received.  Customer service staff is limited and the best way to reach us for support is to email us at info@akatsukaorchid.com.  If there are any changes, we will post them here and via social media.

Tuk-Tuk Thai food truck is temporarily operating at an off-site location due to our store's closure.  Please give them a call at 808-936-4684 regarding their hours of operation.

Takeshi & Corinne Akatsuka

 

Updated March 26, 2020

Our state has mandated a "stay-at-home" order for all residents through April 30.  Since we are in the agriculture business, we are still considered essential at this point which allows us to come into take care of our orchid, tea and poha plants. 

With this order in place, our retail store and showroom will remain closed until April 30 or until further updates are made.  As long as we are able to be here tending to our plants & crops, we will fulfill all online orders as they are received.  If there are any changes, we will post them here and via social media.

As of today Tuk-Tuk Thai Food Truck will be CLOSED until further notice.  Check back with us or please give them a call at 808-936-4684 regarding updates to their hours of operation.

These are very challenging & unimaginable times for all of us.  Please take care of yourself and your loved ones.

Takeshi & Corinne Akatsuka

 

Updated March 19, 2020

In the over 40 years of doing business we have never encountered as challenging of times as these brought on by the coronavirus.  In watching events unfold across the world & in our own country, we knew we needed to be proactive.

In response to the ever-changing situation, we will be following the recommendations by our state officials to do our part in preventing the spread of the novel coronavirus.  We will be closing our retail store & showroom to the public until Tuesday, March 31.

We will operate our greenhouse growing facility with limited staff as our orchids cannot be cared for remotely.  Our staff will continue to practicing proper hygiene techniques and “social distancing” when working to ensure the health & safety of everyone. 

Please be advised that Tuk-Tuk Thai Food Truck will continue to operate from 11am-5pm, Tuesday -Saturday for take-out orders.  They will be CLOSED and on vacation from April 7-May 11.  Please give them a call at 808-936-4684 regarding their hours & any closure information.

Continue to stay in contact with us through our website and social media.  We will post updates when available.

Thank you for your support and we look forward to seeing you when we’re open again. Take care everyone!

Takeshi & Corinne Akatsuka